Loading. Please wait.
Loading. Please wait.
We’ve put together a list of the most common questions that we get asked. If your question hasn’t been answered, please get in touch with us via our contact page or call (07) 3194 2162.
The Paddington Health Hub is a multi-disciplinary clinic offering a range of services. We have a team of health professionals including Physiotherapists, Pharmacists, Massage Therapists, Clinical Exercise Physiologists, Pilates Instructors, Yoga Instructors as well as a supportive administration team. We currently offer access to the following services:
Our physiotherapists are highly skilled and have the expertise to treat a large variety of conditions. We work with you to not only treat the pain, but also to identify the underlying cause of the pain and manage it where possible.
We treat a variety of condition including:
Our Physiotherapists are also able to help with Chronic Disease Management in areas such as:
If you are driving we have street parking only. If you struggle to find a carpark Paddington Central (where Woolworths is loctaed) is only 50m up and across the road and has 3 hours free parking.
If you are catching public transport the 375, 385 and 61 City Glider all stop at Paddington Central and we are a 50m walk up and across the road.
We have EFTPOS, Credit Card and HICAPS facilities available. We also offer payment plans where required. We believe that limited finances shouldn’t prevent you from receiving the optimal treatment and care that you deserve. Please contact us if this is something you may be interested in.
There are several ways you can make a booking with us.
You can call the clinic on (07) 3194 2162 and speak to one of our friendly team members.
Alternatively you can book online here and secure an appointment straight away.
You can also send us an email to hello@haddingtonhealthhub.com.au or contact us via our online form here with the times and days that suit you best and we will get back to you as soon as we can.
Do I need a referral from my GP?
No, most clients do not need a doctor’s referral to see a physiotherapist.
However, we do like working closely with your doctor to keep them informed on your treatment and progress. We may also refer you back to your doctor or other medical specialist if we believe it is necessary.
You will need a referral if your fees are being subsidised by Work Cover, Medicare the Department of Veterans’ Affairs, or as part of an insurance claim.
No, most clients do not need a doctor’s referral to see a physiotherapist.
However, we do like working closely with your doctor to keep them informed on your treatment and progress. We may also refer you back to your doctor or other medical specialist if we believe it is necessary.
You will need a referral if your fees are being subsidised by Work Cover, Medicare the Department of Veterans’ Affairs, or as part of an insurance claim.
Yes we accept referrals from Work Cover, Third Party Insurers, Department of Veterans’ Affairs and Medicare. Please note there may be a gap payment for these services.
All accounts are to be paid directly after the treatment unless a payment plan has been previously organised.
If this visit is related to a Work Cover/Insurance claim; accounts are to be settled in full at the time of consultation and you are responsible for contacting your case manager for full or partial reimbursement.
If this visit is related to Chronic Disease Management Plan (CDMP) or Enhanced Primary Care (EPC) under a Medicare Team Care Arrangement; accounts are to be settled in full at the time of consultation and we will process the Medicare rebate immediately. You must have full documentation and Medicare card to facilitate this.
Physiotherapy:
Massage:
Group Classes:
If you have private health insurance that covers you for physiotherapy or massage you can claim on the spot through out Hicaps machine, so you will only be required to pay the gap.
For all other services please contact the clinic as prices may vary depending on the core services you require.
To check your cover with your private health provider either call or check online and quote the below codes:
Physiotherapy:
Massage:
The time allotted usually permits us to assess and treat only one area. We prefer to start with the area that is causing you the most concern. If the areas of pain are directly related (e.g. back pain with referred buttock and leg pain, or neck and shoulder blade with arm pain), they can usually be treated in the one regular session.
You can book for an extended treatment for more than one condition if you prefer; however this requires extra time and does cost more. Please call and discuss your requirements with our team when making the appointment so the correct time can be allotted.
Physiotherapy
Initial assessment: 45 minutes
Subsequent consultations: 30 minutes
Extended consultations: 60 minutes*
Group Classes
Group Physiotherapy: 55 minutes
GLA:D Program Class: 55 minutes
Mat Pilates: 55 minutes
Yoga: 55 minutes
* Please note: if your consultation requires a report to be written, for example to a third party insurer, your 60 minute consultation may include 45 minutes face-to-face with the physiotherapist and 15 minutes of time writing the report.
It’s often possible to notice results during or soon after the first session. For most people, our holistic approach to your treatment compared to standard Physiotherapy or other types of treatment, results in total recovery time being shorter. This means fewer total visits and lower overall cost. Once these results occur, we outline a time-frame for a full recovery, indicating how many treatment sessions you need, and how rapidly you are likely to recover fully.
There are three potential ‘side effects’ from treatment that you can experience:
You may feel local tenderness (similar to a bruisy-type feeling) around the point that has been treated. Your physiotherapist will always check if you’re okay with the amount of pressure and decrease if needed.
Sometimes clients have a short term (usually a minute or two) of feeling dizzy or a feeling of being light-headed when a point in their body that has been tight for a long time is released. Again your physio will monitor if this happens and only work as strongly as you feel comfortable.
Some people report feeling a bit ‘washed out’ or tired following a session.
These are all normal and TEMPORARY responses when the true underlying cause of a condition is found and treated.
The other more important effect, is that your body will start to feel more comfortable and move better, meaning you’ll be able to do things that you want to do.
A minimum of 24 hours notice is required for appointment changes or cancellations otherwise fees apply.
To change or cancel your appointment call (07) 3194 2162. Please leave a message if there is no answer.
Email reminders will be sent 2 days before your appointment. We also encourage you to put appointments/reminders in your diary.
We recommend that you wear something comfortable and that allows you to move freely. Most people wear a similar outfit that they would exercise in but shorts and a t-shirt or singlet is fine.
If you are having problems with the lower half of your body (from the lower back down your your toes) we also ask that you please bring in any shoes you wear often, for example your running shoes and work shoes.
